Repair Request

Submit your repair request before bringing in your device. This helps PC Retro Shop document the problem, contact you faster, and keep your repair organized from drop-off to pickup.

1. Submit request

Tell us your contact info, device details, and what is happening.

2. Bring device in

We review the device and confirm the next step before repair work begins.

3. Get updates

We contact you by phone, text, or email based on your preference.

Customer Information

Full Name *

Phone Number *

Email Address

Preferred Contact Method *

Device Information

Device Type *

Brand

Model

Serial Number

Charger Included?

Device Password / PIN Optional. Do not enter sensitive account passwords unless necessary.

Problem Description

What kind of problem are you having?

Describe the problem *

Is your data backed up?

Urgency

Additional Notes